Privacy Policy

This is the website of Numbers Plus Ltd. Your privacy rights are protected by Data Protection Act and the General Data Protection Regulation (GDPR) which comes into effect on the 25th May 2018.

We can be reached via e-mail at sales@numbers-plus.com.

Summary

This Policy explains how we may process your personal data. This policy may be amended or updated from time to time, so please check it regularly for updates.

Website Monitoring

For each visitor to our web page, our web server automatically recognises no information regarding the domain or e-mail address.

We collect aggregate information on the pages consumers access or visit and user-specific information on what pages consumers access or visit.

The information we collect is used to customise the content and/or layout of our page for each individual visitor and used to notify consumers about updates to our web site.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

Use of your name and address, email address and telephone number.

Your contact details will only be used for communication regarding your service with us (such as billing or reporting), and for passing on other relevant information such as support issues or changes to the service. We may also forward information regarding new products or services to keep you up to date with the services available to you. You can of course opt out marketing emails of this nature at any time by emailing your account manager or by sending a general request to sales@numbers-plus.com.

Third Party Advertisers

We do not partner with, or have special relationships with, any ad server companies. Your information is stored on our secure servers for internal use only, and is not passed to any third parties for marketing or any other purpose.

Other uses of your information

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, we advise that you check our website periodically. You may prevent your information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.

Call records, statistical information, audio recordings and billing

In the provision of our service, we collect details of your call logs for billing purposes and statistical reporting, and store audio recordings such as voicemails or call recordings. This data is retained for billing purposes and service provision only and is stored securely. Access to this information through our online portal is by secure password only. This information is not passed on to any third party and is for internal use by Numbers Plus alone. Call recordings are stored for up to two years and can be deleted upon request.

Your rights

Upon request we are happy you provide you all information that we have collected about you. Please send an e-mail to us at the above address. You can request a correction to this data by sending us e-mail at the above address. You may also request that your personal data is deleted if we are no longer providing you with a service and the data has become irrelevant.

Data security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.

Contact requests

If you feel that this site is not following its stated information policy, you may contact us at the above email address with your enquiry.

ICO registration number Z3628710.