Location Based Routing or CLI Based Routing

One of the most common applications of CLI routing is to route calls to the nearest (or most appropriate) destination to the caller, often described as Location Based Routing. This is possible, because the CLI for UK fixed lines is geographic in nature.

 

An example might be to deliver all calls with an 0121 prefix (Birmingham) to a Midlands office, whilst callers with an 0161 prefix (Manchester) would be routed to a Yorkshire customer service team. Since there are around 650 UK area codes, Location Based Routing can be extremely precise or quite general.

 

CLI Based Routing can be setup on any of numbers, for more information or to get a quote please click here to contact us.

 

Features

Our systems feature great functionality, such as:

CLI Based Routing can be setup on any of numbers, for more information or to get a quote please click here to contact us.

Key Benefits

 

 

  
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